Last updated: 12/06/2025

These General Conditions of Sale (GCS) govern all sales made on www.sandystorebynet.com .
💡 By placing an order, the customer unreservedly accepts these T&Cs.

📌 Important : Sandy Store ByNet works in dropshipping with BrandsGateway.
📦 All products are shipped directly by BrandsGateway from their warehouses.

1️⃣ Company identification

🏢 Business name : Sandy Store ByNet
📍 Address: 41 rue du Puits du Gué, 77144 Montévrain, France
📜 SIRET: 79088362300031
📧 Email: serviceclients@sandystorebynet.com
📞 Telephone: 01 80 81 39 90

2️⃣ Products and availability

✔️ Products supplied and shipped by BrandsGateway.
✔️ Stocks are updated regularly, but a shortage may occur after the order has been validated.
✔️ Descriptions and images are from BrandsGateway and may vary slightly from the final product.

📌 Sandy Store ByNet does not hold any physical inventory and acts as a sales intermediary.

3️⃣ Order and validation

📌 Ordering process
🛒 Select your products and add them to your cart.
💳 Complete your order through our secure payment system.
📩 You will receive a confirmation email.
🚚 Shipping is then handled by BrandsGateway, with a tracking number.

📌 We reserve the right to cancel any order in the event of:
❌ Out of stock
❌ Payment problem
❌ Order deemed fraudulent

4️⃣ Prices and taxes

💰 All prices are displayed in euros (€), VAT included.
🔹 VAT not applicable – article 293 B of the CGI (self-employed).
🌍 Customers outside France are responsible for any customs fees and VAT in their country.

📌 Sandy Store ByNet reserves the right to change its prices at any time, without notice.

5️⃣ Secure payment

🔒 100% secure payment via:
✔️ Bank card (Visa, Mastercard, American Express)
✔️ PayPal
✔️ Other means available on the site

📌 No banking data is stored on our site.

6️⃣ Delivery and deadlines

📌 Shipping provided by BrandsGateway.
📦 Processing times : 3 to 5 business days
🚚 Estimated delivery times : 7 to 15 working days depending on the destination
📍 Carriers: DHL, UPS, FedEx or other logistics partners

📌 Sandy Store ByNet cannot be held responsible for delays caused by carriers or customs.

7️⃣ Right of withdrawal (14 days)

📌 In accordance with European legislation, you have 14 days to cancel your purchase.

⏳ Deadline : 14 days from receipt of the product
📦 Condition required : Unworn, unused product with original tags and packaging
📩 Notification : To be sent by email to serviceclients@sandystorebynet.com

8️⃣ Returns and refunds

📌 Returns handled directly by BrandsGateway.

✔️ A return request is mandatory before any shipment.
✔️ A return address will be provided to you after validation.
✔️ Return costs are the responsibility of the customer (except for defective products or delivery errors).

📌 Refund : within 10 days after receipt and validation of the return.

❌ Products not eligible for return :

  • Sale products

  • Opened hygiene or cosmetic products

  • Personalized or engraved products

9️⃣ Warranty and compliance

📌 All products benefit from the legal guarantee of conformity .

✔️ In case of a defect or non-compliant product, contact us immediately.
✔️ The product will be examined before refund or exchange.

🔟 Responsibility

📌 Sandy Store ByNet cannot be held responsible for the following:
❌ Indirect damages related to the use of the products
❌ Delivery delays attributable to carriers
❌ Delivery errors caused by incorrect address provided by the customer

1️⃣1️⃣ Personal data and confidentiality

📌 We comply with GDPR (General Data Protection Regulation).

✔️ Your data is only used to process your orders and contact you.
✔️ We do not resell or share your data without your consent.
✔️ You can request the deletion of your data at any time.

🆕 Upcoming Update – Shopify (July 25, 2025)
Some browsing or purchase data may be used by Shopify, our technical service provider, via applications such as Shop Channel, Shopify Email, Audiences or Collabs, to improve your experience and our business performance.
🔒 No confidential data will be shared with other merchants.

📄 For more information, see our Privacy Policy

1️⃣2️⃣ Disputes and applicable law

📌 These T&Cs are governed by French law .

✔️ In the event of a dispute, an amicable solution will be preferred.
✔️ If no agreement is reached, the case will be brought before the Commercial Court of Meaux .

📞 Contact and customer support

📍 Address: 41 rue du Puits du Gué, 77144 Montévrain, France
📧 Email: serviceclients@sandystorebynet.com
📞 Telephone: 01 80 81 39 90

💙 Thank you for your trust, and happy shopping at Sandy Store ByNet !