Last updated: 12/06/2025

At Sandy Store ByNet , your payments are 100% secure , encrypted , and processed with complete confidentiality .

1️⃣ Accepted payment methods

We offer several secure payment options to make your purchases easier:

  • ✔️ Bank cards : Visa, Mastercard, American Express

  • ✔️ PayPal : Secure payment via your PayPal account

  • ✔️ Apple Pay & Google Pay : Fast payment on mobile

  • ✔️ Other methods : Depending on your delivery country and local availability

💡 All payments are encrypted via 256-bit SSL to ensure your data is protected.

2️⃣ Transaction security

🔐 Advanced SSL Encryption : All your data is protected by a secure connection.
🛡️ Trusted partners : We only work with providers recognized for payment security.
💳 3D Secure Authentication : A code verification may be requested by your bank when paying by card.

3️⃣ Payment validation and processing

📅 Immediate debit : Your card or account is debited as soon as the order is validated.
📩 You will receive a confirmation email with a full summary of your order.

⚠️ Payment refused?

  • Check your balance or bank limit

  • Try another payment method

  • Contact your bank if necessary

📧 If you have any problems, please write to us at: serviceclients@sandystorebynet.com

4️⃣ Refunds & Cancellations

🔄 Order cancellation :
You can modify or cancel your order within 12 hours , as long as it has not been shipped .

💰 Refund :
Once your return has been validated, the refund will be made within 10 working days via the same payment method used.

🚫 An order already shipped cannot be cancelled.
It will need to be returned according to our return policy .

📞 Support & Contact

📧 Email : serviceclients@sandystorebynet.com
📞 Telephone : 01 80 81 39 90 / 06 41 97 20 16
📍 Address : 41 rue du Puits du Gué, 77144 Montévrain, France

🕘 Opening hours
Monday to Friday: 9:00 a.m. – 12:30 p.m. | 2:00 p.m. – 6:30 p.m.
🚫 Closed on weekends